A customisable application, an API with a SDK called from a scripting language. Lots of scope to do extra stuff.
Bolting functionality onto hubspot.
Real world data can be difficult to model without adding complexity
that would be out of place in a simple cloud system. This article describes one method to shoehorn
a many-to-one relationship into a simple database, and what happens when it
goes wrong.
The dangers of customising a CRM.
Pointers to getting the Zoho CRM API to work.
In this paper I look at a major issue for those responsible for data and IT in small and medium size enterprises: how do you stitch together all those bits of systems and their data?
Because it's not Salesforce
Pertinence first.
Too many managers, too few supervisors.
Courtesy of Rudyard Kipling.
Missing disintermediation.
How not to do interfaces.